WE DON’T ACCEPT ANY RETURNS. PLEASE MAKE SURE YOU HAVE ORDERED THE CORRECT PRODUCT. YOU CAN REQUEST FOR LIVE PRODUCT VIDEOS THROUGH WHATSAPP CHAT on +91-8650061069 BEFORE PLACING YOUR ORDER.
However, we can Exchange only in the below circumstances
- If there’s any manufacturing defect.
- If have low Finishing.
- Any damages in Transit.
To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. YOU SHOULD ALSO PROVIDE US UNBOXING VIDEO WITHOUT ANY PAUSE OR CUTS SO THAT IT WOULD EASE UP YOUR EXCHANGE PROCESS.
To start a Exchange process, you can contact us at shashank@silvercharms.co.in or you can directly whatsapp us on +91-8650061069. Our representative will guide you about it.
You can always contact us for any return question at +91-8650061069.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards or customised orders for any reasons.
Refunds
We cannot provide refunds but we can exchange your product with full satisfaction.